Return & Refund Policy

  • The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
  • The packaging only valid to return within 3 days after receiving.
  • The packaging should also be in original condition in original shipping container as received.
  • If the goods/products has been used or damaged by the customer, there will not be any refund.
  • iDECO MALAYSIA will also not be responsible if your shipment is lost during the return transit.
  • Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.

 

Please return your purchase to the following address:
DECOREALM SDN. BHD. (Website Order)
No. 1581, Jalan Perindustrian Valdor 1,
Kawasan Perindustrian Valdor,
14200 Sungai Jawi, Penang, Malaysia.


Please contact us at decorealmmalaysia@gmail.com or 04-582 2270 if you have any questions or doubts.