Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
The packaging only valid to return within 3 days after receiving.
The packaging should also be in original condition in original shipping container as received.
If the goods/products has been used or damaged by the customer, there will not be any refund.
iDECO MALAYSIA will also not be responsible if your shipment is lost during the return transit.
Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.
Manual refund will be processing in weekly basis, on every Friday.

--- ALL RETURN AND REFUND APPLICABLE FOR ONLY DELIVERY, SELF COLLECTION ONLY ENTITLES FOR GOODS EXCHANGED ---

Please return your purchase to the following address:
DECOREALM SDN. BHD. (Website Order)
No. 1581, Jalan Perindustrian Valdor 1,
Kawasan Perindustrian Valdor,
14200 Sungai Jawi, Penang, Malaysia.

Please contact us at decorealmmalaysia@gmail.com or 04-582 2270 if you have any questions or doubts.