Return & Refund Policy
- The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
- The packaging only valid to return within 3 days after receiving.
- The packaging should also be in original condition in original shipping container as received.
- If the goods/products has been used or damaged by the customer, there will not be any refund.
- iDECO MALAYSIA will also not be responsible if your shipment is lost during the return transit.
- Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.
- Manual refund will be processing in weekly basis, on every Friday.
--- ALL RETURN AND REFUND APPLICABLE FOR ONLY DELIVERY, SELF COLLECTION ONLY ENTITLES FOR GOODS EXCHANGED ---
Please return your purchase to the following address:
DECOREALM SDN. BHD. (Website Order)
No. 1581, Jalan Perindustrian Valdor 1,
Kawasan Perindustrian Valdor,
14200 Sungai Jawi, Penang, Malaysia.
Please contact us at firstname.lastname@example.org or 04-582 2270 if you have any questions or doubts.